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THE TLC QUALITY PROGRAM

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Quality Processes Designed For Mission Success

In today's fluid business and military environment, innovation and agility are imperative disciplines for success. Organizations must have quality assurance processes in place to adapt to this ever-changing landscape. Early on, TLC's management took a leadership approach to quality. Over nearly two decades our dedication and commitment have grown into the TLC Quality Program, which is our major competitive advantage. This includes the following components:

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SYSTEMS

Our knowledge-based systems and lean thinking provide the ability to sense needs, identify trends and proactively react quickly and economically in accordance with good business practices.

ISO 9001:2015

We maintained ISO 9001 accreditation for more than a decade. This industry standard was implemented as part of TLC’s corporate commitment to excellence.

TOOLS

We use Deltek, Costpoint, ISO 9001:2015, and QlikView to provide expanded benefits to our customers and stakeholders. Our tools proactively improve our ability to identify needs that were previously not considered. They afford us the ability to view deficiencies and reallocate resources to overcome shortfalls, thereby preventing mission failure.

PEOPLE

Our people are the most valuable asset to mission success. We employ a well trained and experienced workforce that provides our customers with the resources they need. Through training and improved processes, we enhance mission success.

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